I found the front desk staff at Rowdy very friendly and attentive. I love that they use Moroccan Oil products because they are my favorite products for taming my thick, frizzy hair. My appointment was with Stacie. She was very sweet and gentle. I guess I just expected to walk out of the salon looking like I'd had my hair cut. I think she just didn't have the confidence I was looking for in a stylist and maybe that is because I was new to her. In the days after my visit, I didn't receive one comment from friends or family about my hair. No one even noticed it had been cut. Despite asking for 1 1/2 - 2 inches off, I felt like I didn't get any more than a 1/2 inch off and I spent almost an hour in the chair. I would expect that from a $10 cut at Super Cuts but not for the price they charge. I may or may not go back and give them another shot someday.