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| - I love cocktail lounges. I want to pay $15-20 for a great cocktail. I wish I could do that at Society on E4th.
I have had a number of unpleasant experiences here in the last 6 months. It is a bad combination of a) poor service/attitudes, b) high prices, and c) not that special of a cocktail. Stopped in for a post Cavs game drink, and was underwhelmed. The service last night left much to be desired, and time after time of experiencing similarly bad service led me here to say something today.
I know the drinks usually take a while so I hedged and ordered a bourbon neat for my client (never keep them waiting) and a few cocktails for myself/colleagues. Stood at the bar for 20 minutes between receiving the client's bourbon neat and waiting for the cocktails. I then said something/inquired about the missing cocktails and received nasty looks and curt comments from the bartenders (only 2 working on an Eastern Conf finals night), who had what is becoming their normal, generally unhappy look while "crafting" $17 cocktails. A simple apology and "can we cover the drink" or "next one is on us" would have been nice. To top it all off, the door man would not let my additional colleagues in b/c they were "closed" at midnight, despite the bar having 25 customers still present/ordering drinks.
This follows my last time there, when I ordered a Penicillin, which the bar tender made with JW Black. I explained to him that the defining feature of a Penicillin is the Islay scotch floater, which he failed to include. As the top cocktail spot in Cleveland (which they claim to be) you would have thought a) they would be aware of this and b) they happily would have poured a quarter ounce of Laphroaig on top of the $16 worth of JW Black they squeezed some lemon and honey in and called a Penicillin.
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