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| - We moved to Phoenix from New York. Because the trees and pricing may be different out here we went online to ask for tree removal/trimming quotes. Four places called us to set up quote appointments. Harris was not the first place to call us, but was the first company to actually drive by and quote us (within one day). When Jerry called with his quote I was very clear about the fact that we wanted other quotes, and the guy was understanding and very nice. I said that another company was already scheduled out a few days later and that he'd have to wait to hear back from us. Again--he totally understood and was appreciative of my communication of that.
Jerry called back the next day to tell me that they had two other jobs scheduled near my house the following day, and would I consider having them come out and do the job? Jerry came down more on the quote, and it was too good to turn down. We asked how long it would take to remove one giant, overgrown and double twisted palo verde tree, grind out the stump and also to trim back the mesquite tree, which probably had never been professionally trimmed + all debris removal. (It was a big job). Jerry said that it would take two hours, and said that his guys would be there at 11am, if that was okay with me. He said that he didn't want to be pushy, but he wanted the job and knew we'd all save money. (we did).
I called my husband to confer and he agreed we should go ahead and do it, because at that time, one of the other companies had already driven by and given us a written a quote that was $100 higher than Jerry's. It was a no-brainer so I called Jerry right back and we scheduled for the next morning.
Jerry's guys showed up two minutes early (yay!) and the job was finished in ONE hour, on the dot. Unbelievable. You'd never have known that the palo verde tree had been there. The mesquite tree looked amazing, and the yard was spotless - no debris. I could hardly believe it. We LOVE it! Payment was so casual--I simply called Jerry to tell him the job was done, and I gave him my payment over the phone. It was that simple. Jerry answered some questions we had about drip/irrigation tubing, and then he also recommended Whittier Tree Farm over on Southern in case we wanted to replace the tree we had removed. He told us that we'd get a discount there for mentioning his name.
We will call back next year to have them do all of our trees. GREAT EXPERIENCE.
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