Ordered lunch twice here. Fish is definitely tasty and fresh here but disappointed in their inconsistent quality control and method of handling situations when I identified an issue regarding the food to the cashiers. When I ordered their Hokkaido Don the first time, it was AMA-zing. So satisfying. I ordered the same thing weeks later and was shocked by the taste of the uni - the colour was off... dark yellow almost brown; I took one bite and it tasted stale/rancid. Just completely off and I love uni. I brought this up to the cashier, and all they did was say "oh it's not fresh?", took away the uni and that was it. They didn't even bother replace the uni or apologize. Didn't order anything raw from them again. Just simply disappointed with the food and how the situation was handled.
Only came back to buy from their bakery or for their curry in their other food court.