I can't believe there are any bad reviews about this place. I have had all 3 girls do my laser and they are all very friendly and professional. I have to have a 4:30 or later appointment and they have always gotten me in and been super accommodating. Depending on how heavy a growth you have to begin with and fluctuations in hormones you may need more treatments than a groupon gives you and since you will ALWAYS grow hair you will need touch ups every once in awhile. I am almost hair free on my legs and underarms. Going back for bikini line. Wish I had done this years ago. Love this place! They are awesome!