| rev:text
| - Ughhhh... so... Li'ly...
This place is bad. I held a group event at Li'ly, party of 20. Called in 2 weeks in advance and asked about the menu, space, and pricing. Everything sounded good and they claimed to have served larger groups before, so this was a good sign.
Ohhh boy, it was much below anyone's expectation.
To start, we were the only ones at the restaurant. The space was fine, big enough to accommodate larger groups and some dancing after wards. The bar was long and the bartender/wait staff were friendly.
Drinks were expensive, 7 for domestic beers and more for import. The menu looked fine in print, but extremely disappointing when presented before our eyes. Although we made this reservation weeks ahead, they didn't seem capable of handling our orders. The appetizers arrived 45 minutes after ordering. I remember this because I had time to walk over to The Spotted Pig (a restaurant a block east on college) for a few drinks before returning, just to wait an additional 7 minutes for the food to appear.
I ordered the Antipesto platter which was literally a mash of store bought olives recognizable from a grocery store (Metro across the street), deli sliced ham, a few grilled zucchini and toasted bread on the side. I mean... how can you serve this and get away with it? This was a crime against fresh and simple food. For $15, I expected much much more than store bought ham and olives... the wait time for this app wasn't justified. Little did I know, they would eventually get away with a lot more...
The group ordered other appetizers as well, calamari, salads, etc. They were decent but not great by any stretch.
Another 30 minutes pass and our entrees come out. The servers didn't remember who ordered what and in two cases, dishes that were not ordered by anyone were placed in front of us. The waiters began to accuse us of ordering the misfit dishes that no one considered ordering. One was a chicken dish served to a vegetarian. This was unacceptable.
When we asked for the manager, he came out with his guards up and without surprise, defended his restaurant and wanted us to pay for the unordered entrees. What kind of horse shizzy did we fall into?
After more debate, he stormed out of the restaurant without offering any solution to the matter. It was like dealing with a 5 year old, just a bit more hairy, and a bit more immature actually.
At that point, I wanted to leave. The food and experience was horrible. The waiters commented on their manager as well. He was unprepared and forgot about the reservation. The staff said that they never had to serve a group of 20 before.
In the end, the manager stormed back in passing our table without mentioning a word. We then begin to hear him yelling to or at the cook.
Whatever happened back there, I have no clue. But the last time we spoke to the manager was when we left the restaurant leaving a terrible tip and a few words of advice.
Oh, what about the food?
The Steak was cooked from frozen for...$28 bucks with a side of salad and no fries...
Noticeably from frozen because it was grainy. It was also cooked well-done and not medium rare like I asked. My second steak came out when everyone else was finishing up their dinner. Such an epic fail.
Li'ly, NEVER AGAIN!! Such a terrible experience. Although I don't truly believe that Li'ly is garbage as a stand alone lounge, I think it's absolute toxic waste as a restaurant. Ownership should change, people should't have to deal with 5 year olds. Whatever happened to servicing the customer. They seem to be only concentrated on getting a quick buck.
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