Horrible!!! I would give zero stars if possible! I had a 2 week rental from and accudent ( not my fault) so insurance was paying for it. Got my car (no problems there, very smooth process) and began to drive to work. Turned on AC and the car was suddenly a giant ash tray!! Reeked of cigarette soot in vents! I don't smoke and i have a one year old. Then i found a shipping box under the drivers seat that someone left, so apparently they don't clean the cars worth a shit to not notice a sizeable box barely tucked under a seat. 2 weeks later, my car is finished so i need to drop off the rental (across the street from the dealership). I got the call with 20 mins before closing to pick up/drop off. I called enterprise to see if i could drop it off after hours and the woman said 'no. We have an automatic alarm system that sets at 6:05 so we have to be out of the building.' What?! She told me i had to come the next morning. So i did. Dropped off car only to notice the dign that states you can return afterhours..... oh well, not my money. I ask when i will get my deposit back, woman says within 2 days because they have to charge insurance for additional day. Cut to3 business days later, no refund. I call and tell Dan everything so far. He is apalled, because i was lied to and after that, they never charged the insurance company, charged me instead hoping i wouldn't notice. F***ing sleezy ridiculous! Do not use, unless you want lied to and fraudulently charged.