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  • Finally got around to trying their lunch buffet earlier this month, and our experience was completely different than our first evening dinner. What a shame. Honestly, I think the worst aspect of the buffet was what can only be described as a lack of proper waitress training. We were greeted at the door, allowed to sit anywhere, but then our waitress disappeared. (Actually she just floated back-and-forth between other tables while ignoring us completely.) One waitress filled our water 20 minutes into lunch, and the other -- who presumably was our real waitress because she seated us -- didn't really do anything. All the waitresses were more preoccupied with clearing and resetting tables than checking drink orders or refilling water glasses, despite many open tables unfilled for lunch. Other patrons were equally confused. The waitresses looked lost, like they didn't know what to do, or who was responsible for what. Near the end of our meal, I flagged our waitress over as she had a pitcher of water in her hand and we wanted more to drink. But when she approached, and we asked for water, she said "ok" and then TURNED AROUND AND LEFT! My girlfriend and I just looked at each other in disbelief. She returned to the waitress station, set down the pitcher of water, quickly mentioned something to the second waitress, then went to clear a table WHICH WAS NOT OCCUPIED. Another minute or so and she brings over a pitcher of ice water, but it had no ice except for half a dozen cubes near their death. The buffet was expensive -- $13.99 -- and service was confusing at best or absent at worst. Some of the buffet items lacked being refreshed in a timely manner, too. This place is great for dinner, but in my opinion it's best to pass over the lunch buffet unless the manager and head chef can whip their staff into shape, and quickly. P.S. - If they need help on how waitstaff should function, I'm open to offering my consulting services. Even the best food in the world will not keep people coming back if the service putting it out sucks ass.
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