Groupon night at a new place.
The OK
- The food average.
-Artichoke dip was tasty
-I had the Maui Ribye (I really liked)
-My wife had the Filet whch was just ok.
-The brocolli that was included with both meals was dreadful.
-The side of mushrooms was pretty good.
The Bad
- It's too dark. Our eyes took several minutes to adjust after entering the building.
- The service was the same I get at my "Nieghborhood bar and grill" maybe worse. For example: Usually I would be delighted to be asked if I wanted something to drink three times, but when my server takes my drink order and then comes back and asks me again if I would something to drink five minutes later, I just feel awkward. Then after finishing said drink my server made three trips to my table before realizing my glass was empty and offering me another. Granted I could have told him I needed another one but he seemed like he was in a rush to do something else and I couldn't get the words out before he was gone again. This lack of consideration continued throughout the meal..
- I made reservations and feel like I was givin the worst seat in the place We were seated right next to the kitchen door and bar ordering station. So much staff action here it's strange they were not more attentive to us. And since i mentioned this was our very fist time visiting this establishment when making the reservation, I expected something better I guess.
- Also, as the host was seating us; both my wife and I took a step toward our seats when we where suddenly cut off by one of the staff members rushing by in front of us. Not even an "excuse me" or "sorry" as he passed. As if we were in his way!
Overall
It was the service that killed the experience for us. The atmosphere and prices suggest/demand a trained, professional and informed staff. Once this gets fixed I might come back and try again. But with so many other options available I don't feel like Chop Chandler made a good first impression and it will be a long time before I give them another chance.