Came in to drop off a wedding RSVP (free cake, coming up!) and found a really nice guy behind the counter... They have all sorts of shipping accessories and what not... This is kind of like one of those stores inside a shipping store, too... They had some office supplies, cards, packing materials... You can even copy or fax things, if you need that... I've never seen a huge line in here, but I think that's because they work pretty fast and how can you be anything other than pleased about that?