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  • I, for one, love Ikea, but this review is for this particular Ikea and not for Ikea as a whole! The employees on the showroom floor are... ok, at best. They're a bit discombobulated and mostly unhelpful. We were misdirected once or twice with regards to mattresses in a sofa bed. This isn't a big deal, but was just worth noting. The showroom floor was also a bit of a mess, but this Ikea is also bustling, so you can't really be surprised about that. The marketplace downstairs is equally as crazy, and employees here are impossible to find. Fend for yourself! We also found that the marketplace was pretty disorganized as far as where lamps and proper bulbs for said lamps were located. I found this odd, since other Ikeas I've visited have had all necessary accessories within arm's reach of the main product. This Ikea really shines in their warehouse and customer service. Their employees here are efficient and helpful, and assist you with a smile. We had some special order products that had to be pulled from the back, and this was a quick, painless process that didn't tie up our day at all. I also had to exchange some stuff at a later date at the customer service counter and this was a fast, flawless task. Bottom line: once you figure out what you want, this Ikea is awesome. I'd recommend doing your shopping online or from their catalog and then going straight to the warehouse.
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