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| - If there was any possible way to rate this place 0 stars I would. Not only are their cars ridiculously over priced, but they are so unorganized and incompetent at doing a menial task it actually boggles the mind. Attempted to rent a car today, all the charges go through on my card and I find my way down to the garage where the cars are located. All seems to be fine, until I find the Avis key pick up station completely empty. After waiting for 5-10 minutes for someone to come, I started waking around looking for someone. I proceeded to walk around the garage to look for them, at this point almost one hour has been used of my rental time and I still have no keys or even an attendant to help me. Finally find an attendant, says he is just a maintenance worker or something but he can help me. He then proceeded to ask me for my contract, told me to wait while someone else brought it down and that I was supposedly given a copy of the contract (the one that the employee never gave to me after I signed it, nor did he indicate I would need a copy for key pickup downstairs). After calling upstairs and asking a couple of people if they had my contract to no avail, he asked me what the person who helped me looked like. 10 minutes later the employee comes down with a new contract, accusing me of losing the contract and that he was essentially doing me a big favour by running down a second set of documents to joyfully sign. At this point I lost it, and proceeded to simultaneously cancel my order and be banned for life from all Avis locations. All in all, just a regular day at this particular location I am sure.
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