I had been a customer for over 3 years at this UPS Store Location. Customer in terms of holding a PMB (post Mail box) and shopping for odds and ends for shipping supplies. After all my patronage I was late on a payment 1 week (because I was out of town) the owner charged me a late penalty fee. Kept saying she has lots of customers and that she cant help me. So I am taking my business elsewhere. Keep your customers but not this one...