On the surface, this store should be a dream. It's a one stop shop for just about everything a woman could ask for. But it's gotten to a point where I'll only shop here if I absolutely need to. It's apparent that Hobby Lobby doesn't prioritize customer service on any level. The whole atmosphere just feels cold the second you walk in. The store is full of employees that you dodge from aisle to aisle, without anyone even acknowledging your presence. You learn to just work around them. Then if you ask one of them a question, it's as if you woke them up from the dead and you've really interrupted some important box unpacking. No one has an ounce of warmth or personality. And the managers are some of the worst ones. I've maybe caught one smile out of them in all the years that they've worked there. I prefer Michaels. It's just a more pleasant place to shop. Hobby Lobby is like a really pretty car with nothing under the hood.