Just as a previous reviewer stated, I don't understand the poor reviews. This place offers a very good New York-style pizza - possibly that is where the issue is; they're not expecting that style. The ingredients were top quality, the pizza was piping hot, and just plain tasty. You can order a whole pie or by the slice - great if everyone wants something different. We also ordered cheesy/garlic bread and they didn't skimp on the cheese, for sure. The slices of pizza are huge and you'd be hard-pressed to eat more than 1. The service was as good as I've received at any restaurant, let alone a pizza parlor. The owner was very friendly and the staff couldn't be more appreciative or attentive to us. It was just an all-around fun, tasty experience and we plan to return whenever we are back in Medina. Ignore the negative reviews, and visit if you're interested in New York-style pizza at a place that clearly appreciates your business.