My 1st Lash experience was with Amazing Lash studio, which was ok, but then I came across Heena and WOW is all I can say. After making my appointment, she followed up with 2 reminder text messages knowing that I am unable to take personal calls during my work hours. Those text messages were so helpful with my busy day. Her space is so calm and welcoming and I felt so comfortable with her. She took a look at my lashes and did a consultation with me to see what I like and also what my natural lashes would allow. She did not give me a false sense of what she could do, but was extremely honest and knowledgeable. I let her do what she does best and the picture says it all! I am so happy with my lashes and I am looking forward to my next appointment for a fill in as well as a dermaplaning session!