I have been coming here for the past 3 years. Each time I am in Vegas, I go to Chinatown and have a little Pho mixed with Chinese. My last visit was ackward at best.
I was in town during the National Rodeo Finals, 12/8-12/14. Due to the economy, Vegas has become quite dead. The same goes for Chinatown.
I don't understand why the restaurant has a Vietnamese side and a Chinese side when you are mostly seated on the Vietnamese side. We ordered 3 bowls of Pho and they arrived luke warm. Who wants luke warm Pho anyway?
To top it off, our lettuce came with a big clump of dirt. We ordered some eggrolls and the lettuce that came with that also had a big clump of dirt. We brought it to the attention of the Manager (whom we always had good rapport with). He took the lettuce off our table and came back 10 minutes later with the same lettuce rinsed under the sink. At this point we were done eating.
We told him to save it and he mumbled something and walked away. I guess there must be customers coming out the wazoo for this unexpected rude service. I wonder why the "A" is on the window?
To make matters worse, one of the waitresses was cleaning up the table next to us and said in Chinese that the people were cheap and didn't leave a tip.
I give the food here 3 stars. I give the service here no stars. I guess TIPS (TO INSURE PROPER SERVICE) have become an expected item these days. If the service is good, I leave a decent tip. If not, it's my last visit.