I was complaining about the lack of detail the place who has done my brakes for about 15 years and my business landlord suggested I try this place. My dealer had told me 18,000 miles ago I was in eminent danger of running out of brakes. I made an appointment for first thing on a Saturday recently to have my brakes inspected fully thinking I was going to buy front pads. They had a problem getting a full staff on time that day and even though I showed up right at the opening bell a couple of walk ins were already on the racks and it took 3/4 of an hour before I was taken to see my car. Brakes had plenty of pad left. They pointed out some items that may need work soon and 15 minutes later they had my car buttoned up and I was on my way down the road. No charge. I liked the way I was treated as well as the way they were treating the other customers in the waiting room. I will indeed take my car here when I finally need brakes.