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| - It's been awhile since my first experience here and I didn't want to write an angry review right away in all caps, so after a cooling off period here it goes...
I had been eagerly waiting to try their deep dish pizza since I previously lived really close by and wanted to establish my "go to" Vegas pizza spot. I called ahead for pick-up and was told my deep dish pizza would take 45 minutes - no problem, good things take time. I came to pick up my pizza and headed home. Granted, this is my fault for not looking at the pizza first, but once I got home, I realized they had given me a regular pizza, not the deep dish. I called back to let them know of their error, and the girl that answered was super apologetic and placed me on hold so she could get someone to remedy this situation. Instead of being helpful, the guy who picked up the phone basically told me I was in the wrong and there was no way they could have made a mistake and that I did not order the deep dish. I fired back with... if I didn't order deep dish, why did you tell me it would be a 45-minute wait for my food? That kind of quieted him down and he tried to back peddle and say although it wasn't their fault, they could make me another pizza. I didn't want to wait or have to be subject to in-person ridicule after driving back, so I said I would pass, but I wanted to make them aware of the issue. He rudely hung up. Granted, the pizza we did have was good and my husband really enjoyed the oily-ness of it all. For me, I can't support a place that accuses customers of wrongdoing so quickly and doesn't try to remedy the situation in a polite manner, so I won't be back. As Ty W. points out in his review though, it's probably worth at least one visit out here, buyer beware.
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