I purchased a Wiki Wax and Shine $20. Upon going through the wash sequence. I noticed my car didn't come out fully clean so nor did it have any type of shine. I walked into you office and spoke to the employee on duty and he informed me the only thing he was able to do was send me through it again. I noticed the employee that was attending the controls didn't scrub the front of my SUV which was the issue in the first place. After getting his attention while he was yelling to have me to take my foot off the brake I informed him of my issue. After such his demeanor gave me the impression he didn't feel it needed such or had to handle it. He sent me back through the wash as a normal wash. I just left since there wasn't any other recourse to get the team there to satisfy my issue. I paid cash otherwise I would dispute with my credit card company. I will not be using any of your locations in the future. This was my first and last time.
Receipt information:
10/31/2017
2:07pm
Shift 1
XPT2
Sale #80423507969