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| - Food wise this is a 5 star review. This was my first time here and I wasn't sure of all the options or what I'd like to put on my burrito. I'd say next time I'd like it even more because I'd put more of certain things on, such as salsas, loco sauce, and peppers. Flavor-wise, this is better than the local branches of chipotle. Chipotle is one of my favorite places but at least in mentor the flavor recently has been dulled - not sure why.
There was no lack of flavor here. I got chicken and it was juicy and flavorful. The amount of meat and veggies put onto the burrito was a lot also. Certainly comparable to a chipotle burrito in size. The price was about equal. The real difference for me was the options they offer. I like spice and while I get all the salsa at chipotle, it still isn't hot for me. At burrito loco, I got fresh jalapeno peppers and other sauces which was great.
The only issue I had was the staff. The manager, a lady with a arm sleeve of tattoos, looked like she hated being there. She didn't help with anything either while I was there, which although there was only 1 person in front of me, was about 5 minutes. The other three employees were teens - 2 boys and a girl. The only want to even crack a smile was the girl and it was a small one. Personally, I don't care too much about the staff - I'm there for the food. But for a first impression, walking in and the entire staff looking like they didn't want to be there was a turn off before I even ordered.
For the reason of staff alone, this is a 4 star place. Overall, highly recommend.
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