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  • I'd never been to a Hard Rock Cafe before. I was GREATLY disappointed. The merchandise in their "museum" was kinda cool but nothing to get too excited about. The service was AWFUL. Just awful. We were seated in the middle of the room and while it was somewhat busy, we seemed to be sitting at the Invisible Table. It took forever to get menus or water. We sat and watched as all the other tables that were seated after us got service. Annoying. But we weren't angry yet. A waitress from another table came by and asked if our waitress had helped us yet. We said no and she was nice enough to get things started (menus, water). Again it took forever to put our order in. They screwed it up--we asked for mayo and they never brought it. After waiting, I flagged down a bus boy and asked him. The entire process took over an hour and a half. I finally flagged some random waiter down and asked for our bill. While the food was pretty good, the service was so atrocious, I'd never return. It was a bad experience for my first time at a Hard Rock Cafe. LAME!
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