Michael Johnson
in the last week
Took my Honda Element in for a airbag recall while I was their I went to the service department to check on a aux jack replacement the guy tells me it's $40.00 I go to a Honda parts website same part is,$17.00 so I ordered from the website. After picking up my Honda later that day they told me they did a. 45 point inspection but had no paperwork referring to the inspection so the cashier said oh they didn't find anything wrong with your Honda. When I first came in I asked the service writer why the panels on my Honda are moving and coming loose she said she had no idea . All the panels are coming loose and the top rails on the roof slide up and down but no one has an answer for me or a means to fix it this is a 2008 Honda Element with about 40k original miles on it . When you look at the way the panels are coming loose you can tell it's a manufacturer's defect because all of them are doing the same thing and yes I bought an extended warranty and on top of all of this they didn't even wash the Honda when it was done. While the service department did a good job and it was a fast turn around they still fell miserably.......