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  • Ok - here we go. The food is really ok. But here's where I have a serious problem. I stop by here once a week to grab a quick dinner and each and every time I have witnessed a major lack of proper handwashing and glove protocol. Oh - perhaps there is NO protocol. Watch for this: The person taking your sandwich order is wearing gloves. He or she picks up the pen to write down your order (hint - who else has touched this pen?) Next the pen-person hands you a red plastic number (hint - how many other customers have touched this number with their e-coli, bacteria rich hands?) Then the pen-red plastic number person turns around, grabs your bread and begins to make your sandwich still wearing the same pair of gloves. Next, this very same person wanders around the restaurant looking for you in the hopes of delivering your sandwich. Can't find you? Maybe you're outside on the patio. So the gloved sandwich maker/delivery person opens the door to the outside (hint - same gloves now touch the filthy door handle twice) As the nasty gloves deliver your sandwich - they once again pick up your red plastic number and head back to the counter to write up someone else's order and spin around to handle the bread. Yes - I've spent many times watching this process over and over again at this location. Here's a question you should ask the manager: Whom do the gloves protect? The sandwich maker or the customer? I'm sure you know the answer. Apparantly the kids who work there wear the same pair of gloves all day. This is a health hazard - it's called cross contamination. This is how people get sick. It's dangerous and ridiculous. The manager insists that they do have a glove protocol. Yes they do and it is called "only use one set of gloves per shift" One afternoon I saw a father pick up each of his two young daughters and stood them on the metal bars used to slide the trays. Both kids leaned over the salad sneeze bar with their faces almost touching the food on the other side. Oh how cute! Look at the two germy kids contaminating the salad area. No one said anything but then again the employees are just kids themselves with no understanding of sanitary behavior. This is the fault of management. Training needs to be strict and exact and someone needs to follow up, watch, reprimand, retrain ... Public safety is at stake. The health department is my next phone call. I encourage you to watch for this behavior - not only at this location - but at every eatery. Say something when you see less than appropriate handwashing and glove use. How about some old man's feces with your bagel???
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