Nice, clean & organized location... but I kind of want to know WHY I placed my basic letter envelope on the scale, paid for a stamp that cost excess in postage due to weight AS THE SCALE CALCULATED IT... yet, the recipient in the next town over was forced to pay EXTRA when the USPS carrier refused to deliver until "postage due" was "paid"???
Why did I go in, weigh the envelope, PAY for an upgraded stamp reflecting the cost but the recipient is forced to pay (actually DOUBLE the cost of the postage I had already paid)?! That seems like either a big mistake or intentional raising rates/charging more without transparency in reasoning.
There is no reason my recipient should have owed on postage for a letter envelope upwards of what I paid to initially cover it in sending, especially when it was being mailed from Chandler to Mesa!
Funny how the one I mailed states away to Tennessee didn't have an issue- SAME EXACT MAILER! And that one cost LESS, even! Both were weighed on the same scale within minutes of each other, paying & dropping each into the outgoing box.
I'll make sure to hand-deliver in town instead of being ripped off DOUBLE again. And use a different carrier for out of town. I just feel bad for my recipient. How awful is it that someone tries to send you a nice card out of kindness & you end up having to PAY for that because of a greedy government function?! Gross.