Boyfriend and I went here to buy what we needed to repair a few apartment damages. As soon as we walked in, there was a greeter who right away asked us if we're going to need help finding what we went there for. Throughout the aisles, you'll find MANY shoppers being helped by an employee. Always a plus to see great customer service unlike most store where you'd have to track down a worker! This store is pretty clean but I believe most hardware stores are kept organized throughout the day. OH! Also, if you do need help finding a specific item but don't want the help of a worker (which I highly doubt. Haha), you can go on their website, search for the specific item(s) and it'll give you the exact aisle to find it in! (:
Let me add in.. They price match too!