I was looking for a primary care doctor in Charlotte and chose Dr Pierce based on Yelp reviews, she's wonderful! Very kind and patient and excellent bedside manner. The front desk attendants are very friendly but this review is mostly of the lab. I have a blood phobia and after Dr Pierce told me to set up a blood drawing I scheduled it a week in advance so I could psych myself up. The lab technician was so nice to me! I told her I was nervous and she was great, gave me juice afterwards and let me lie down. Definitely come here for all your primary care needs, I've really enjoyed it so far and I usually hate going to doctors!