For $12,000 this is what we received; we had our bathroom done November 2013 right before Thanksgiving. The did a nice job and were done quickly, so I thought. They have been out 2x so far. Once for a sink that we found a crack in. They made a new sink and when they brought it to replace the old sink it would not even fit in the space. It was way too wide. They made another sink which fit. While taking out the old sink they scratched the newly painted walls, which they had painted. When they painted over it, they did not smooth out the paint and painted over the sealant as well which sealed the sink into the wall. The mirror was moved to the left a little, so now I see an unpainted area next to the mirror. The second time they came back was to fix the cabinet when a piece fell off. I have cleaned this bathroom since of course, but today was the first time I was on hands and knees and was able to see the floor up close. There is a knick in my floor that we did not do! There are some spots where paint was wiped off when they painted! The ceiling has paint on it. The floor boards have paint on it. And I noticed today that a draw is loose!!! I took out a home equity loan to pay for this job!!!! $12,000 should have gotten me perfection. I am very unhappy at this point. And think I should have paid a discounted fee for the work they did!!! I would never use them again.