I have only been to upmc urgent care. I went to this med express for the first time. From the front desk to the Dr and everyone in between they all were very nice and friendly. I didn't feel like they didn't care about me or what was bothering me. I chose to get my proscriptions filled there. Took like 5min to fill. I went in with upper respiratory infection. Whole trip took about 45-60min. The dr took her time to listen to my complaints and asked me great questions.All I heard was bad reviews about med express. I really liked them and will go back to them.I like them better than upmc. And would recommend med express to everybody