The food at Terroni is consistently good, however the service is a bit frustrating.
I will describe my experience last night:
We were a group of 12 which meant our bill would have an 18% auto grat, and the service was horrendous. Our server opted to wait until EVERYBODY had ordered before bringing out bread. This took over half an hour. We requested bread several times throughout this process.
Our water jugs remained empty for over twenty minutes and the bus boy didn't even check for them when he removed our used wine glasses. We had to request more water. This is unacceptable IMO.
In general, Terroni is not the most accommodating restaurant--no menu substitutions, no scissors or pizza cutters for the pizza, no soda, no bill splitting--but last night I felt it more than I ever have in the past.
The food is, as I said, consistently good.
I had the grilled Calamari and I highly recommend the mushroom Salad. All the pizzas are delicious, as long as you don't mind a bit of work (cutting). I can't comment on the pasta as I am not into pasta.
I only come to Terroni when other people make the plan. I would NEVER select this restaurant on my own. I prefer to be treated better when I go out.
If you do come here I suggest you make a reservation. I also advise against coming in a large group.