I go here every once in a while but always leave feeling disappointed. I rarely see an esthetician who knows what they are doing. For my most recent service I went to Leslie for a brow lip and chin wax. She had applied the wax so low it was on my eyelids. I was terrified for her to rip it off. Needless to say my eyelids were swollen for the whole day. She left hair on my lip and chin area. But it was cheap and convenient and you get what you pay for.