I would rate them less stars if it were possible. My Adjuster was Cynthia Zapata and the Supervisors name was Edgar. I think I would LOVE having their jobs because they get paid to do absolutely nothing. I had the same experience as all the other people's reviews below. It took me a month after my accident to get someone on the phone simply to find out what the process was. They closed my claim before I ever talked to someone and said my medical bills would most not likely be covered by them... before seeing any medical records or even asking what my injuries were.
I feel so sorry for low life people that are comfortable working for a company such as this.