They were 4 weeks late installing. They put the remainder of the payment on my card without even a phone call. When i called to ask them to put the final payment on a different card they said that they could not do that because they couldn't issue a credit to the original card. Are you kidding me! Some of the wood blinds were suppose to be textured but after the order we were told that they don't make those anymore..hummm. This was the second time that we used this company now they have lost our business after spending over $6000.00 with them...