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  • I don't know why these employees act like their sh** doesn't stink. I've only been here twice and I definitely won't be coming back. These employees need to learn customer service. Not once was I greeted or asked if I needed help with anything. My first visit- I had to ask for someone to help get a travel crate down for me. I asked the cashier if it was the small travel crate because I couldn't remember the different weight sizes. She looked at me with the most disgusting look on her face and says, "Uh.... I don't know. Did you see any smaller ones than this? If not, then yeah." Clearly, you b***h. But the inventory was complete garbage and a mess so I couldn't tell what was what. Then I asked about the engraving of the name tags and this tw@t had the BIGGEST attitude and it was so obvious that she was annoyed that she had to actually talk. This last visit- Never greeted or acknowledge, again. They were about to close and I was only running in for a training collar and a new food/water bowl for my dog. Found the collar. Kept walking around to find the bowls and noticed an employee practically following me around.... I know you guys are closing but if you, I don't know, DID YOUR F***KING JOB and asked if I needed help finding anything then I would have been gone already. Finally, I ask myself. Of course, some older lady (40's. Long brown hair. Grumpy looking lady.) and some chick with blue hair (cashier from 1st visit) both look at me with attitudes on their faces and say "It's over there" *pointing to back corner* So I walk over there cuz f**k these people at this point and look at the crap that's all over the place and I can HEAR these women talking crap about me! Great customer service here- you lost a $250 sale. (which they probably don't care about anyways because it's not money in their pocket) Pet Smart has cool/cute stuff for all animals. Over priced as hell. But this store is GARBAGE thanks to the horrible attitude of the employees.
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