Very pleased. Friendly, professional, personal service. Dr. Cohen knows his stuff and is happy to answer questions on your level without making you feel like he's talking down to you. He is quick without seeming rushed, and gives you his full attention. Plus he's a nice guy, real down to Earth and makes the process that much more laid back.
Also, when I picked a pair of frames I mentioned my old frames were broken and I asked about donating them. I showed them to the optician, who took a look at them and said "You can donate them if you want, but that's an easy fix. I'll fix them right now if you want." I then told her the lenses need replacing. She said "No sweat, I'll replace the lenses free of charge so you can have a backup pair. Whatever you prefer." Now THAT is service.
We drive from across town to come here and it's worth it. Very happy and we will be coming to Dr. Cohen as long as he is in business.