Never again will I take our pets to this place. The Vets(most of them) are more concerned with money than your pet. Cracking jokes when your dog is near death is so rude and very unprofessional coming from one of their vets. Thanks to Ann Rd Hospital our dog has had surgery and doing well. Craig Road is so heartless and money hungry. The first few times we went here they were fabulous but the last 3 times very poor and unprofessional service. Time to move on to a Vet that has a heart.