Just stopped in for the first time. I'd say skip the fat and calories and just grab a cup of coffee. This place is a diabetic coma nightmare.
Wow is this place over rated... NO labels on anything, I just saw cases of frosting on piles of dough. I got a bacon maple and Boston creme. The bacon was chewy and I threw more than half of it away. Boston cream just fell apart in a heap of gross mess. The frosting on the donuts was so gooey it was it a mess to eat (maybe try some meringue powder in the recipe to help it set).
As far as the experience: I told the woman it was my first time and had no idea what anything was, so she just said "point to something and I'll let you know what it is"... -_- Made me want to turn around and go get an apple fritter from the market (which is what I went in for in the first place, but they did not have). I also asked for a coffee and stood there like an idiot expecting her to hand me at least a cup or something, but she just walked away. I figured out on my own their coffee is self serve and they run off the honor system with what size cup you pick up.
The Columbian Supremo coffee was their one redeeming factor. That's one of the better cups of coffee I've had since moving to Cleveland.