I found the General Manager, Jeff, to be very professional. He told me exactly what was wrong with my car in a quick and timely manner. Although we were not able to repair the car today, (b/c we couldn't get the parts due to NAPA closing @ 5pm), I will definitely return next week to have the repairs completed. All of the technicians were polite and friendly.
I would recommend this establishment if you live near 35th ave and T-bird.