We have been taking our pomeranian, Spartacus to Shaggy2chic for about 6 months, and we couldn't be happier! We have plenty of experience with groomers, and this is absolutely the best we have found. We gave them a try on a whim after moving, and so glad we did. The cuts are impeccable. They listen to exactly what you want. Our dog comes back happy, so you know he has been treated well, and that is the most important thing! They are friendly, and accommodating. It is also nice that he is in and out in a couple of hours, no keeping him all day long. Spartacus is one happy and handsome pup!