I stayed at this hotel on a business trip. Great location, rooms were clean. Overall the facility is good. The best part of my stay was the customer service provided by the staff. At check in I mentioned that I had a dinner meeting at a local restaurant. The desk staff offered to look up directions and print a copy, it was waiting for me after I returned from my room. After an early morning check out, and arriving at the airport I realized I had left an expensive article in my room. I called the hotel, the desk staff took down my contact information and offered to look for the item. I didn't have much hope that I would see the item again. Upon landing at my destination, I called the hotel to check, they had found the item had offered to ship it to my home. It was sent the same day.
The staff was very attentive to my needs and responded to my issue quickly and efficiently.