| rev:text
| - service :
A young lady who was our server was momentarily occupied but greeted us at the entry to the dining room and offered our choice of seat and brought menus, offered beverages right away.
She was very nice and sweet but unexperienced (also her first week) and not knowledgable about the menu or organized with her service (foreseeing likely requested items or suggesting sides (celery/bleu cheese) to reduce her trips and suggest things customers might have forgotten to order (celery/bleu cheese in our case). She could greatly improve by opening the day with a list of anything theyre out of (after ordering, found out they were out of one of our sauce choices and easiest way was to speak to the cook who happened to be in the kitchen window and our next 3 choices were out). The server needs knowledge about what ALL the sauces are. She could offer her tasting experience of some of them, but many she hadn't tried and had no clue to describe them. The owner/manager should take initiative and get her a cheatsheet, establish food abv. instead of writing longhand (asking us to see menu for how to spell the sauces....).
Unfortunately, she didn't have support for the small rush (3 other customers) and it took FOREVER for her to come take our order. Thankfully, though starving, we weren't otherwise in a hurry. For a server in a wing joint, she should know what "bone-in" means....whatever, she does now.... she's young and sweet... and her generation hardly knows meat comes from an animal which has bones..... not my first time encountering this... last time was a 40 something.
Food:
Sauces were really yummy and I think house mixed. Cant remember which we had....PBJ...plum...cant remember the other 2.
Wings are average size, I think, but seemed to not have much meat on the bone.... it seemed shrunken (a lot of exposed bone) and the meat seemed a bit dry..... overcooked? If after/durign eating the meat you like to get all the sauce off the bone by putting it in your mouth like a popsicle and pulling it out (you try describing it better)..... watch for cut, jagged bones on your lips ! They were plentiful!
Cleanliness;
didn't notice anything unclean about front of the house.... it's all hard surface and appeared to be clean.... though as another reviewer said, the floor was tacky (likely caused by poor quality/wrong cleaning PRODUCT RESIDUE ..... NOT dirty... I work in janitorial management). Not sure about men's, but ladies bathroom nearly qualified as filthy. Sink and floor both need a scrubbing, toilet and dispensers etc were fine. Just get some scouring powder and a toothbrush for the sink and I'd scrub the floor by handbrush but your employees would probably prefer deckbrush style ((tacky and dirty grout and grime in room corners). Get a new floor mopping product. Appears to be fresh paint in bathrooms. The many inspirational sayings framed pictures is a nice touch.
All in all, my boyfriend and I agreed we'd return. Paid our server at the reguster desk (some people have expressed confusion on yelp where to pay), found out it was her 1st week, wished her luck. Nice place for a highschooler to start waiting tables... but she needs training. Attentive and sweet, but disorganized, unknowledgable.
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