Dr. Susan Madsen is very kind and compassionate. She is also very thorough and really takes the time to listen and understand. She's non-judgemental and communicates very well. In addition, she is very smart and knows her medicine well. Dr. Madsen really cares about making a difference in her patients' lives and it really shows. The office staff is also exceptional. I received a shot from Angelica, who's been there for many years, and didn't feel a thing. She's a real professional. Thank you!