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  • Went today 1/31/16 to the Sunday buffet. Should have had a large crowd, but only 3 tables in use. That should have thrown a red flag, but it didn't. Went in, the bar has slots for 6 pizzas, but 4 had empty places. Nothing in them. Time was 12:50, prime lunch time. We were seated, and the waitress took our drink order. She brought it back, and that was the last time she ever came to our table again. We sat thru the rest of the meal with empty glasses. The breadsticks and cinnamon sticks were empty when we arrived and were only replenished around 5 minutes before we left. Not like they were busy, only 8 tables in use when we left. They seem to be afraid to put out anything as if they will end up throwing it away, but when they would finally put some pizza out, the few people in there would take it all and leave nothing on the bar. Then the bar would sit empty for 20 minutes or longer. There was one pasta dish put out while I was there and it lasted only 3-5 minutes. When it was gone, they never put another one out to replace it. The pizza pans would sometimes sit there for stretches of time with one piece on them, and they wouldn't consolidate them onto one pan or better yet, throw them away and put out new, fresh pizzas. Instead, they let them sit there with one or two slices on a pan, drying out and looking awful, hoping someone would take them and they could maybe put out something else. Guess they left it like that so they wouldn't have to work. The salad bar was poorly maintained, also. I have been to this hut in the past, and experiienced better service, but not much better. The reason I went today was that I was hoping that it had improved since the last time that I was there, but obviously the owners don't seem to care how this place is run. They need to take a lesson from the Hut in Monroe in front of Monroe Mall, the best Hut in the area. It's the difference in night and day. This place should be forced to be sold to a new franchisee who wants to keep up the integrity of the Pizza Hut name. Until they do, this place will remain a dump.
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