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| - My boyfriend told me he was taking me here for my birthday. I was so excited when I read the reviews and studied the menu. Also, impressed that the restaurant has a Master Butcher. This is how the experience went... We had a reservation, but still needed to wait. I'm not sure why we had to wait because when they seated us there were plenty of seats. The booths are really close together, so if you want a romantic place don't go here. I could hear everyone's conversation next to us. And, the bar area that you have to pass to get to the dining area is really noisy. Our server and his assistant greeted us. We ordered the Rhode Island Calamari & Shrimp appetizer, bone-in filet mignon, petite filet mignon and lobster tail. For our sides we ordered, Chef Watson's potatoes, Alaskan King Crab & Rock Shrimp Mac & Cheese, and broccoli. And, I ordered the Italian Blood Orange cocktail. The appetizer was good. And, we enjoyed the mac & cheese. I was surprised the potatoes I ordered were scalloped. The flavor wasn't that great. My $16 cocktail was just OK. Nothing special for the price. Unfortunately, the star of the dinner... the filet mignon was bland and chewy. My boyfriend and I looked at each other and said the exact same thing. Filet mignon should melt in your mouth! I guess, one positive is that the lobster tail I had was good. But, definitely disappointed with the steak. Oh, and here's the best part. The couple next to us was celebrating their anniversary. We both ordered the same dessert, ultimate warm vanilla caramel cake. The kitchen staff brought both out at the same time. Our server put a candle in their dessert and placed it in front of them. I was like, that's kind of strange. Then, I could see the kitchen server tell our server that it was the wrong table. The server tried to grab the dessert, but it was too late. The husband had blown out the candle. Then, the wife said, "Happy Birthday?" The server apologized to them and we all had a good laugh. They took our dessert to the back. I assumed they were fixing the "Happy Anniversary" message. About 10 minutes later, they came back with the exact same plate! It still said, "Happy Anniversary" and our server placed a candle in the whip cream. I thought that was the worst customer service. I mean, how difficult would it have been to take the cake ramekin off the plate, put it on a new plate and write, "Happy Birthday?" I expected a better experience. I've been to a lot of steakhouses including Mastro's, Mastro's Ocean Club, Stockyards, Fleming's, Arrowhead Grill, Durant's, etc. I know a good steak and this experience was disappointing. I gave it two stars because I liked how they gave us a warm towel infused with a few drops of lavender at the end of the meal, two mini chocolate chips with the check, and other than the fiasco with the dessert, overall the service was good. All of the reviews were highly favorable, but this night was terrible. Maybe it was a bad night, but I don't intend on coming back to find out if they can have a good night. They should change their name to "44" and remove "Steak."
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