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  • This store has the worst customer service I have ever received. I gave it a one star for lack of a zero. I came in because after washing 2 blouses for my 15 year old daughter and following the instructions, they shrank at least a size smaller. All I asked of their very rude manager, Robert was for an exchange to a larger size or a gift card. He however, wouldn't hear of it...all he said was that he couldn't help me because the shirts had been washed and tags removed. HELLO? Where is this logic? Of course they were washed, how else did I find out that they had shrank. I would have dropped the issue, but I thought it was so unfair to be treated this way. I'm out of $45 dollars and unfortunately, my daughter really loved the shirts. I called their customer service in a foreign country and was even more frustrated when even after speaking to a supervisor, they refused to offer me a resolution. Keep in mind, I have a receipt and they were just purchased 2 weeks ago. I will never give this store my money, their prices are much higher than I remembered and the quality of their clothes, well, what can I say. BUYER BEWARE!!!!!
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