I had a great experience here on 3/15 thanks to a TravelZoo deal I bought in December.
The reviews below are correct---the internal waiting room/spa area ARE small, but I didn't feel this was a huge detriment. There was a LOUD group of women celebrating Friday together and Cynthia (my aesthetician) came and got me early, thinking that I might not want to wait with a boisterous group of strangers. It was such a thoughtful touch!
Specifics:
My massage with Dani was perfect. She spent so much time on my angry shoulders and kept checking to make sure the pressure was okay. I told her repeatedly that I am a "hurts so good" sort of person and she absolutely delivered. I feel better today than I have in weeks.
Facial with Cynthia was excellent. She treated my rosacea and suggested a substitution for the peel that was part of my original package. I told her that she knew best....and it was the only facial that I have ever left not looking red and splotchy.
Great pedicure and good conversation with Amy.
I'm a huge fan of the women who work in this spa!