Quite a poor showing in the service department from Swan. 45 minute wait with little reason (or apologies) for a grilled cheese and club house sandwich. They did reduce the bill after some negotiation which brings this review from 1 star to 2, but I won't be going back. The food was average but certainly not worth the wait. From what I've heard, this is not unusual occurrence.
When I originally inquired about food time at the 30 min mark, I was met with a quite dismissive attitude that told me the server's cup of coffee was more important than getting their job done. Oh well, thankfully the city is not short of lunch options!