I just recently went to this Panda two days ago with my boyfriend and my Sister because I was really in the mood for it. I always fill out the survey to get the one free extra entree, because why not right? This time around though after I looked at the receipt to go and enter the survey info, did I realize that they really screwed it up. I had walked away and my boyfriend paid so he wasn't in tune to the fact that the price was way off.
I'm not sure if the girl that put our food in the to-go containers was new or if they just rang it up wrong but on my order I was charged extra for something I didn't even get. I was charged the extra 1.25 for a premium entree that I didn't order, so when I went to use my free survey entree, it only saved me .25 cents. So that was kinda sucky.
However, the food was all fresh. The portions were right and it always tastes great. So not a total bust on this trip, but I would like the employees to pay better attention and not charge customers for things they never received.