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| - I was in the area getting acupuncture and really wanted a good breakfast. My initial thought was to go to the Waffle House when I saw the sign coming off the highway. The Waffle House and Cracker Barrel is probably 1 block from each other. I wanted the Texas Cheesesteak sandwich from Waffle House and cheesy hash brown casserole from Cracker Barrel, ideally, that's what I wanted but didn't want to make two stops for the obvious reasons. I decided on Cracker Barrel. It was a Saturday afternoon (around 1 pm). They had no wait time for a party of one so I was seated rather quickly. My server came over immediately asking for my drink order. I ordered water and OJ for when my food came out. For brunch I ordered the old-timers (I believe that's the name). It was grits, biscuits with gravy, sausage, cheesy hash brown casserole, and soft scrambled eggs with just a little cheese. I received grits, biscuits and gravy, cheesy hash brown casserole, sausages and 2 hard fried eggs with 2 slices of barely melted cheese.
A different server delivered my food. She literally just came over, said nothing, and put the plate in front of me. I called out to her, excuse me ma'am. She kept walking. I started eating, started with the grits. Once my server came back she noticed immediately that the eggs weren't cooked in the way I ordered them. She said don't worry I'll put an order in for more eggs. I started eating. By the time she came back with my scrambled eggs I was almost through with my meal and they were slightly cold. In fact, I didn't have anything left except for biscuits and jam. I'm thinking those eggs belong to someone else because they weren't hot, warm or fresh. They were cold. I also noticed there was a party of one sitting behind me. He ordered fried catfish, fried okra and mashed potatoes. When his order came out he sent his fried okra and asked for it to me "hot and fresh", so clearly there's an issue there because the same thing happened to me.
I took about 2 bites of the eggs before I noticed a piece of brown-ish, blonde colored hair in the eggs. I have black hair ... it wasn't mine so I left the eggs there. My server noticed I barely ate the eggs, dropped the check and asked if everything was okay. I was ready to go at that point so I said, everything was okay and I headed to the register. She told me they took the cost of the OJ off instead of the cheese because the cheese cost more than the OJ! I thanked her and headed out. I'm not a huge fan of Cracker Barrel so I didn't bother complaining to management. I just won't return.
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