This place is fantastic! I found it through a Groupon about a year ago and Lori took care of me the day I came in. I'm always uneasy when having sensitive areas waxed and she was so amazing! She has a wonderful personality and makes you feel extremely comfortable... even in the most uncomfortable of waxing situations. I stayed a customer after using the Groupon and will continue going to Wax On Wax Off for a very long time. I highly recommend this establishment!